Shipping policy

www.wmprints.com is committed to excellence, and the full satisfaction of our customers.

We proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact

delivery times www.wmprints.com also offers same day dispatch if placed before noon.

1. SHIPPING

All orders for our products are processed and shipped out in 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.

We do our best to speed up processing and shipping time, so there is always a small window to

correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

4. LOST/STOLEN PACKAGES

www.wmprints.com is responsible for lost or stolen packages. We will ship a replacement at our expense if this occurs. that your package was delivered to your address and you have not received it, please report to the

local authorities.

5. RETURN REQUEST DAYS

www.wmprints.com allows you to return its item (s) within a period of 30 Days days. Kindly be advised that

the item (s) should be returned unopened and unused. You are entitled to a full refund of your purchase no questions asked if you are not satisfied with your purchase.

6. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

7. We only ship to the USA, at this time we do not ship international. We hope to offer international shipping in the future.

8. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts:

Phone - 281-714-9002

Email - info@wmprints.com

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@wmprints.com. Please note that returns will need to be sent to the following address: WM Prints LLC 10531 Devinwood Drive Baytown, TX 77523 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@wmprints.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@wmprints.com.